GlowNest Energy – Help & Support

At GlowNest Energy, we are committed to providing reliable support to our customers before, during, and after installation. If you need assistance with your solar system, CCTV surveillance system, or electric fence installation, our support team is ready to help.

Customer Support

If you are experiencing any issues or have questions regarding your installation, please contact us through any of the following channels:

Phone / WhatsApp: +2347036375759

Email: support@glownestenergy.com.ng

Location: Ogun State, Nigeria

Our team will respond to all inquiries as quickly as possible.

Technical Support

If your system is not working properly, please check the following before contacting support:

Ensure the inverter is powered on.

Check if the batteries are properly connected

Confirm that the grid power supply (if available) is active.

For CCTV systems, ensure the internet connection is active

If the issue persists, please contact our support team for assistance.

Installation & Maintenance Requests

Customers may request:

System inspection

Routine maintenance

System upgrades

Fault diagnosis

Additional solar panels or battery expansion

To schedule a service visit, kindly contact us through our support channels.

Warranty Support

GlowNest Energy works with reputable equipment manufacturers. If any equipment supplied by us develops a fault within the warranty period, we will assist the customer in processing warranty claims with the manufacturer.

Please note that warranty claims are subject to manufacturer terms and conditions.